Analysis of Factors Influencing Organisational Citizenship Behaviour of Employees of Airport Organizing Unit Class 1 Mopah Merauke
DOI:
https://doi.org/10.55927/eajmr.v3i7.10147Keywords:
Organizational Climate, Work Environment, Supervision, Work Motivation, Organizational Citizenship BehaviorAbstract
The Airport Organizing Unit requires reliable apparatus resources, both in terms of ability in their work and behavior in the organization, because apparatus resources are an important element in the context of providing public services. This research aims to analyze the influence of organizational climate, work environment and supervision in motivating employees to form organizational citizenship behavior among Aviation Security Section employees at the UPBU Class 1 Mopah Merauke Office. Data was collected from all Aviation Security Section employees at the UPBU Class 1 Mopah Merauke Office through a questionnaire. A saturated sampling technique was carried out with a total final sample of 94 respondents. The data collected was analyzed using the SEM (Structural Equation Modeling) technique. The results of the analysis show that there is an influence of organizational climate, work environment and supervision in motivating employee work, but this influence has no effect on organizational citizenship behavior. Thus, work motivation cannot explain the mediating role in this relationship
References
Akram, A., Kamran, M., Iqbal, M. S., Habibah, U., & Atif Ishaq, M. (2018). The impact of supervisory justice and perceived Supervisor support on organizational citizenship behavior and commitment to supervisor: the mediating role of trust. Cogent Business and Management, 5(1), 1–17. https://doi.org/10.1080/23311975.2018.1493902
Aldag R.,and Reschke, W. 1997. Employee Value Added: Measuring Discretionary Effort and Its Value. Center for Organization Effectiveness, 1-8.
Almaqableh, A., Malaysia, U., Khatijah Omar, T., & Ahmad, T. A. (2021). the Mediating Role of Motivation Between Organizational Climate and Organizational Citizenship Behaviour in the Jordanian Telecommunication Companies. 2021 1 Academy of Entrepreneurship Journal, 27(6), 1–10.
Alwi, A., Suryatni, M., & Wahyulina, S. (2024). The Effect of Altruistic Leadership and Organizational Climate on Organizational Citizenship Behaviour Mediated by Work Motivation (Study on Village Apparatus in Wanasaba District, East Lombok Regency). International Journal of Social Science Research and Review, 7(1), 388–399.
Anshori, M., & Iswati, S. (2017). Metodologi Penelitian Kuantitatif. Airlangga University Press.
Ballou, B., Godwin, N. H., & Shortridge, R. T. (2003). Firm value and employee attitudes on workplace quality. Accounting Horizons, 17(4), 329–341.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.
Chan, S. H. J., & Kuok, O. M. K. (2021). Antecedents of civic virtue and altruistic organizational citizenship behavior in Macau. Society and Business Review, 16(1), 113–133. https://doi.org/10.1108/SBR-06-2020-0085
Ehrhart, M. G., Schneider, B., & Macey, W. H. (2014). Organizational Climate and Culture: An Introduction to Theory, Research, and Practice. Routledge.
Fiernaningsih, N. (2019). The Role of Supervisory Support and Life Balance Work in Increasing Organizational Citizenship Behavior: Study at Hotel Employees in Malang. Journal of Public Administration Studies, 4(2), 76–84. https://doi.org/10.21776/ub.jpas.2019.004.02.6
Fithria, S., Effendy, S., & Sahputra, D. (2022). Hubungan Peran Kepemimpinan dan Lingkungan Kerja dengan Organizational Citizenship Behavior di SMK Negeri 1 Air Putih Kabupaten Batubara. Journal of Education, Humaniora and Social Sciences (JEHSS), 4(4), 2103–2112. https://doi.org/10.34007/jehss.v4i4.1015
Gyekye, S. A., & Salminen, S. (2005). Are “good soldiers” safety conscious? An examination of the relationship between organizational citizenship behaviors and perception of workplace safety. Social Behavior and Personality, 33(8), 805–820. https://doi.org/10.2224/sbp.2005.33.8.805
Hamid, F. A., Widodo, S. E., & Buchdadi, A. D. (2022). The Influence of Transformational Leadership, Emotional Intelligence, Organizational Climate, and Teamwork, Towards Organizational Citizenship Behavior of Civil Servants. International Journal for Applied Information Management, 2(3), 23–36. https://doi.org/10.47738/ijaim.v2i3.35
Industri.kontan.co.id. (2020). Bandara ditutup, Lion Air Group tunda sementara penerbangan dari dan ke Papua. https://industri.kontan.co.id/news/bandara-ditutup-lion-air-group-tunda-sementara-penerbangan-dari-dan-ke-papua.
infopublik.id. (2018). Keamanan Bandara Masih Perlu Ditingkatkan. https://infopublik.id/read/269068/keamanan-bandara-masih-perlu-ditingkatkan.html.
Karnati, N., & Widihartati, S. M. (2018). Pengaruh Pengawasan Dan Penghargaan Terhadap Organization Citizenship Behavior (Ocb) Guru Paud Di Kabupaten Manokwari. IMPROVEMENT: Jurnal Ilmiah Untuk Peningkatan Mutu Pendidikan, 5(1), 11–21. http://journal.unj.ac.id/unj/index.php/improvement/article/view/11235
Kim, H., Chen, Y., & Kong, H. (2020). Abusive supervision and organizational citizenship behavior: The mediating role of networking behavior. Sustainability (Switzerland), 12(1), 1–18. https://doi.org/10.3390/su12010288
Noer, E., & Kuntag, J. R. (2024). Quality of work life at Airport Management Unit (UPBU) Merauke. Asian Pacific Journal of Management and Education, 7(1), 15–30. https://doi.org/10.32535/apjme.v7i1.2928
Novita, A. T. (2021). Pengaruh kepemimpinan servant, motivasi, kompensasi, dan iklim organisasi terhadap organizational citizenship behavior. Jurnal Riset Manajemen Dan Bisnis, 15(2), 105. https://doi.org/10.21460/jrmb.2020.152.386
Oguz. (2010). The Relation Between The Leadership Style of The School Administrators and The Organizational Citizenship Behaviors of Teacher. Procedia Social and Behavioral Sciences 9, 1188-1193
Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books.
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2005). Organizational citizenship behavior: Its nature, antecedents, and consequences. Sage publications.
Patmasari, E. (2022). Multiplier Effect of Dam Development in Indonesia (A Study on Dam Development during the Leadership of President Joko Widodo). Research and Analysis Journal, 5(9), 17-23.
Patrick, H. A., & Kareem, J. (2021). Development and Validation of Work Environment Services Scale (WESS). In Central European Management Journal (Vol. 29, Issue 2, pp. 89–120). https://doi.org/10.7206/cemj.2658-0845.47
Patterson, M., Warr, P., & West, M. (2004). Organizational climate and company productivity: The role of employee affect and employee level. Journal of Occupational and Organizational Psychology, 77(2), 193–216. https://doi.org/10.1348/096317904774202144
Podsakoff, P. M., & MacKenzie, S. B. (1997). Impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research. In Human Performance (Vol. 10, Issue 2, pp. 133–151). https://doi.org/10.1207/s15327043hup1002_5
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513–563. https://doi.org/10.1177/014920630002600307
Prihatsanti, U., & Dewi, K. S. (2017). Hubungan antara iklim organisasi dan organizational citizenship behavior (OCB) pada guru SD Negeri di Kecamatan Mojolaban Sukoharjo. Jurnal Psikologi Universitas Diponegoro.
Renyaan, D. (2023). Quality of Population Administration Services at the Office of the Population and Civil Registry Service in Jayapura City. Jurnal Multidisiplin Madani, 3(8), 1749-1758.
Riggio, R. E. (2018). Introduction to Industrial/Organizational Psychology (7th ed.). Routledge.
RMOL Papua. (2022). Hendak Mengirim Dendeng Melalui Bandara Mopah Merauke, Ketika Diperiksa Ternyata Isinya Ular. https://www.rmolpapua.id/hendak-mengirim-dendeng-melalui-bandara-mopah-merauke-ketika-diperiksa-ternyata-isinya-ular
Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior (17th ed.). Pearson Education.
Rostiawati, E., Suryadi, & Akbar, M. (2019). The influence of supervision, task commitment and job satisfaction on Organizational Citizenship Behavior (OCB) of training alumni. 1–6.
Setyowati, E. R. (2021). Competency Analysis, Work Rusteristics, Work Environment, Spiritual Quotient, Organizational Commitment, Organizational Citizenship Behavior and Employee Performance. DiE: Jurnal Ilmu Ekonomi Dan Manajemen, 12(2), 61–85. https://doi.org/10.30996/die.v12i2.5594
Sandhika, D., & Sobandi, A. (2018). Perilaku Kewargaan Organisasi (Organizational Citizenship Behavior) sebagai Faktor yang Mempengaruhi Kinerja Pegawai. Jurnal Manajerial, 17(2), 174.
Suliati, N. N., Sapta, I. K. S., Sujana, I. W., & Widnyani, A. A. D. (2022). Organizational Commitment: The Mediator for Work Motivation and Organizational Climate Toward Organizational Citizenship Behavior (OCB). Jurnal Aplikasi Bisnis Dan Manajemen, 8(3), 779–792. https://doi.org/10.17358/jabm.8.3.779
Sultan, Z., Rahman Mus, A., Hamzah, N., & Sufri, M. (2020). The Effect of Work Commitment, Motivation, Environment on Satisfaction and Performance of Electoral Institutions in South Sulawesi. American International Journal of Business Management (AIJBM) ISSN, 3(1), 14–23. www.aijbm.com
Susanto, A., & Sutrisno, A. (2018). Analisa standar keamanan terhadap keselamatan penerbangan di Bandar Udara Komodo Labuan Bajo. Jurnal Teknik Dan Keselamatan Transportasi, 1(1), 1–4.
Tahir, N., Rante, Y., Syauta, J., & Ratang, W. (2023). Analysis of the influence of leadership on teacher performance mediated by work motivation, organizational commitment, and teacher work discipline at school in Papua. Journal of International Conference Proceedings, 6(5), 250–263. https://doi.org/10.32535/jicp.v6i5.2727
Wambrauw, O. O. O. (2023). Tourism Digitalization Through the Implementation of National Tourism Information System “Sisparnas” in Papua Province. East Asian Journal Of Multidisciplinary Research, 2(7), 2695-2708.
Zulaichah, & Nahar, F. (2013). Sistem pengelolaan keamanan penerbangan untuk mendukung rencana peningkatan status Bandar Udara menjadi Bandar Udara Internasional. Jurnal Perhubungan Udara Warta Ardhia, 39(3), 192–206.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Fathu Rizal, Westim Ratang, Zulkifli Sultan
This work is licensed under a Creative Commons Attribution 4.0 International License.
.png)
