Marketing Public Relations Live Streaming: Case Study on Building Brand Awareness for Browie Products

Authors

  • Nurhasanah Universitas Swadaya Gunung Jati
  • Dedet Erawati Universitas Swadaya Gunung Jati

DOI:

https://doi.org/10.55927/ijba.v6i2.16424

Keywords:

Brand awareness, Browie, Live Streaming, Marketing Public Relations, TikTok

Abstract

The development of digital technology has transformed marketing communication practices, particularly through the use of Live Straming on social media. Live Streaming enables teo-way communication between brands and audiences, thereby strengthening Marketong Public Relations (MPR) strategies in building Brand awareness. This study aimns to examine the use of Live Streaming as an MPR stratey by browie in creating brand awareness among young consumers. This research employs a qualitative approach using a case study method. The analysis is grounded in the Marketing Public Relations theory proposed by Harris (1998), specifically the concepts of pull strategy, push strategy, and pass strategy, as well as the Brand awareness theory bu Keller (1993), which includes brand recognition, brand recall, top-of-mind awareness. The study utilized observation as its mode of data gathering of the TikTok account @browie_official, detailed interviews with the management team, and live streams hosts, and also Browie audience, and other supporting documentation. It is evident from the findings that Browie Live Streaming activities also are not exclusively directed at making a sale but also serve as communication space which induces audience engagement and trust. Product demonstrations and association, and position it self as a leading Edge in a specific product category. This study concludes that Live Streaming serves as an effective MPR instrument for local brands to build sustainable Brand awareness in the digital environment.

Downloads

Download data is not yet available.

References

Alviona, T. Y., & Leonardi, A. (2025). Strategi Digital Public Relations Camille Beauty Melalui TikTok @camillebeauty_official. Jurnal CommLine, 10(1), 1–9.

Angelin, & Paramita, S. (2024). Analisis Strategi Komunikasi Pemasaran dalam Meningkatkan Customer Engagement Produk Kecantikan di TikTok. Prologia, 8(2), 354–362. https://doi.org/https://doi.org/10.24912/pr.v8i2.27615

Anindasari, A. P., & Tranggono, D. (2023). Pengaruh Live Streaming TikTok Terhadap Keputusan Pembelian Produk Skintific Pada Generasi Z Pengikut Akun @skintific_id. Jurnal Ilmiah Wahana Pendidikan, 9(22), 13–26. https://doi.org/https://doi.org/10.5281/zenodo.10077520

Batubara, M., & Phannata, A. (2025). The Influence Of Live Streaming, Content Marketing, And Reviews On Purchasing Decisions At Tiktok Shop In Medan (Case Study Of Users Pengaruh Live Streaming, Content Marketing, Dan Review Terhadap Keputusan Pembelian Pada Tiktok Shop Di Medan (Studi Kasus Pada Pengguna Pada Tahun 2022-2023). In Management Studies and Entrepreneurship Journal (Vol. 6, Issue 2). http://journal.yrpipku.com/index.php/msej

Cantika, G. B., & Utami, M. A. (2025). Analisis Strategi Marketing Public Relations Pijar Sekolah Telkom Indonesia Untuk Meningkatkan Brand awareness. Jurnal Ilmiah Multidisiplin, 1(2), 383–391.

Chayadi, S. A., Loisa, R., & Sudarto. (2021). Strategi Marketing Public Relations Kopi Kenangan dalam Membangun Brand awareness. Prologia, 5(1), 175–183. https://doi.org/https://doi.org/10.24912/pr.v5i1.10112

Dayat, M. H. P. (2024). Analisis Implementasi Strategy Marketing Public Relation (Studi Kasus Akun TikTok@ digi_cell dalam Meningkatkan Brand awareness). Jurnal Ilmiah Mahasiswa Dakwah Dan Ilmu Komunikasi, 1(1).

Dewi, Q. D., & Widiasanty, G. (2023). Pengaruh digital marketing instagram pada public relations scarlett whitening dalam meningkatkan Brand awareness. Jurnal Ekonomi Kreatif Dan Manajemen Bisnis Digital, 2(2), 190–209.

Feyka. (2025). Personal Interview.

Harris, T. L., & Hotler, P. (1998). Value-added public relations: the secret weapon of integrated marketing. (No Title).

Harris, T. L., & Whalen, P. T. (2006). The marketer’s guide to public relations in the 21st century (2nd ed.). Texere.

Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59–68.

Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1–22.

Lestari, R. A., Khumayah, S., & Lestari, A. D. (2024). Integrated Marketing Communication: Nusantara Coffee Brand awareness On Oksigen Coffee. Jurnal Polisci, 2(2), 69–85.

Meisy. (2025). Personal Interview.

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A methods sourcebook.

Moleong, L. J. (2016). Metodologi Penelitian Kualitatif. PT Remaja Rosdakarya.

Monnete. (2025). Personal Interview.

Muhibatul, A., Alifianti, S. F., & Erawati, D. (2025). Analysis Of Public Relations Strategies In Improving Brand Image At The Sociamedic Clinic. Asian Journal of Management, Entrepreneurship and Social Science, 5(02), 752–771.

Parapat, E. A., Adelia, A., Keisya, A., & Silalahi, W. (2025). Ulasan Live Streaming Penjualan Produk: Analisis Bahasa Persuasif Host Dalam Bisnis Digital. Jurnal Ilmiah Nusantara (JINU), 2(6), 1304–1314. https://doi.org/https://doi.org/10.61722/jinu.v2i6.6645

Qolbidiasih, M., & Putranto, T. (2025). Analisis Resepsi Audiens Terhadap Live Streaming Tiktok Produk Glad2glow Miftahul Nurul Qolbidiasih. The Commercium, 09(03), 488–502.

Riza. (2025). Personal Interview.

Ruslan, R. (2008). Manajemen Public Relations dan Media Komunikasi: Konsepsi dan Aplikasi. RajaGrafindo Persada.

Sania, A., & Febriana, P. (2024). Live Streaming TikTok Meningkatkan Penjualan dan Keterlibatan Merek di Indonesia. CONVERSE: Journal Communication Science, 1(2), 37–48.

Sania, A. M. F., & Febriana, P. (2024). Live Streaming TikTok Meningkatkan Penjualan dan Keterlibatan Merek di Indonesia. CONVERSE Journal Communication Science, 1(2), 37–48.

Syahirah, S., & Eveliene, J. (2023a). Strategi Marketing Public Relations Scarlett Whitening Dalam Membangun Citra Melalui Endorsement. Jurnal Ilmiah Mahasiswa Komunikasi, 4(1), 45–53. https://jimcom.unram.ac.id/index.php/jimakom

Topan, D. A., & Widiasanty, G. (2022). Strategi Marketing Public Relations Urban Republic Dalam Membangun Brand awareness. Jurnal Pustaka Komunikasi, 5(1), 65–76. https://doi.org/10.32509/pustakom.v5i1.1755

Windi, R., & Tampenawas, J. L. A. (2023). R. Windi, J. L. A. Tampenawas Pengaruh Influencer Marketing, Content Marketing Dan Efektivitas Tiktok Affiliate Terhadap Brand awareness Skincare Hanasui (Study Kasus Pada Mahasiswa Jurusan Manajemen Universitas Sam Ratulangi Angkatan 2023) The I. Jurnal EMBA, 11(3), 772–784.

Zita. (2025). Personal Interview.

Published

2026-04-30

How to Cite

Nurhasanah, & Dedet Erawati. (2026). Marketing Public Relations Live Streaming: Case Study on Building Brand Awareness for Browie Products. Indonesian Journal of Business Analytics, 6(2), 231–248. https://doi.org/10.55927/ijba.v6i2.16424

Issue

Section

Articles