Hierarchical Concept to Build Value Co-Creation Gibson Guitar Community in Indonesia
DOI:
https://doi.org/10.55927/ijba.v3i5.5572Keywords:
Community, Hierarchy, Value Co-Creation, Gibson GuitarAbstract
This research connects the Consumer Culture Theory (CCT) perspective with the Service-Dominant Logic (S-D Logic) theory to show how to deeply understand brands through the eyes of consumers and the co-creation of brand culture to create value. The research method used is qualitative with ethnographic research design and in-depth interviews with key informants and the data analysis process using NVIVO 12 Plus to get comprehensive results. The final result of this study found the right model concept in implementing value co-creation hierarchically to support the sustainable growth of the Gibson Guitar brand.
Downloads
References
Ardley, B., Mcintosh, E., & Mcmanus, J. (2020). From transactions to interactions : the value of co-creation processes within online brand consumer communities. https://doi.org/10.1108/BPMJ-10-2019-0444
Arnould, E., Press, M., Salminen, E., & Tillotson, J. S. (2019). Consumer culture theory: Development, critique, application and prospects. Foundations and Trends in Accounting, 12(2), 80–166. https://doi.org/10.1561/1700000052
Authors, F. (2015). Organisational development in sport : co-creation of value through social capital. https://doi.org/10.1108/ICT-01-2013-0001
Authors, F. (2017). The brand meaning co-creation process on Facebook. https://doi.org/10.1108/MIP-09-2016-0171
Buana, Y., Isanawikrama, I., Hutomo, E. J., & Kurniawan, Y. J. (2019). Konseptualisasi Value Co-Creation Dalam Konteks Customer To Customer. Jurnal Pengabdian Dan Kewirausahaan, 3(1), 44–55. https://doi.org/10.30813/jpk.v3i1.1554
Chen, C., Du, R., Li, J., & Fan, W. (2016). The Impacts of Knowledge Sharing-based Value Co-creation on User Continuance in Online Communities.
Choi, H., & Burnes, B. (2013). The internet and value co-creation: The case of the popular music industry. Prometheus (United Kingdom), 31(1), 35–53. https://doi.org/10.1080/08109028.2013.774595
Creswell, John W, J. D. C. (2018). Research Design Qualitative, Quantitative, and Mixed Methods Approaches. In Sage (Vol. 53, Issue 9).
Cristofari, C., & Guitton, M. J. (2017). Aca-fans and fan communities: An operative framework. Journal of Consumer Culture, 17(3), 713–731. https://doi.org/10.1177/1469540515623608
Edlom, J., & Karlsson, J. (2021). Hang with Me—Exploring Fandom, Brandom, and the Experiences and Motivations for Value Co-Creation in a Music Fan Community. International Journal of Music Business Research, 10(1), 17–31. https://doi.org/10.2478/ijmbr-2021-0003
Erhardt, N., Martin-rios, C., & Chan, E. (2019). Value co-creation in sport entertainment between internal and external stakeholders. https://doi.org/10.1108/IJCHM-03-2018-0244
Galuszka, P. (2015). Music aggregators and intermediation of the digital music market. International Journal of Communication, 9(1), 254–273.
Giampietro, M. (1994). Using hierarchy theory to explore the concept of sustainable development. Futures, 26(6), 616–625. https://doi.org/10.1016/0016-3287(94)90033-7
Graham, G., Burnes, B., Lewis, G. J., & Langer, J. (2004). The transformation of the music industry supply chain: A major label perspective. International Journal of Operations and Production Management, 24(11), 1087–1103. https://doi.org/10.1108/01443570410563241
Guichardaz, R., Bach, L., & Penin, J. (2019). Music industry intermediation in the digital era and the resilience of the Majors’ oligopoly: the role of transactional capability. Industry and Innovation, 26(7), 843–869. https://doi.org/10.1080/13662716.2018.1561357
Haynes, N., & Hickel, J. (2016). Introduction: Hierarchy, value, and the value of hierarchy. Social Analysis, 60(4), 1–20. https://doi.org/10.3167/sa.2016.600401
Healy, J. C., & McDonagh, P. (2013). Consumer roles in brand culture and value co-creation in virtual communities. Journal of Business Research, 66(9), 1528–1540. https://doi.org/10.1016/j.jbusres.2012.09.014
Irvan, S. (2020). Pengaruh Customer Participation Behavior Dan Customer Citizenship Behavior Terhadap Kepuasan Pelanggan Melalui Customer Perceived Value Sebagai Variabel Intervening Pada Ohm Studi Jepang Di Kota Bandung. i, 16–45.
Kao, T.-Y., Yang, M.-H., Wu, J.-T. Ben, & Cheng, Y.-Y. (2016). Article information : Co-creating Value with Consumers through Social Media Introduction. Journal of Services Marketing, 30(2).
Kolyperas, D., & Sparks, L. (2018). Exploring value co-creation in Fan Fests: the role of fans. Journal of Strategic Marketing, 26(1), 71–84. https://doi.org/10.1080/0965254X.2017.1374298
Kurniawan, C., Kusumawati, A., & Iqbal, M. (2020). Conceptual paper analisis co-creation experience serta dampaknya. Jurnal Administrasi Bisnis, pecial Issue (Ekosistem Start Up) 2020, 24–38.
Luonila, M., & Jyrämä, A. (2020). Does co-production build on co-creation or does co-creation result in co-producing? Arts and the Market, 10(1), 1–17. https://doi.org/10.1108/aam-04-2019-0014
Lynch, K. S. (2022). Fans as transcultural gatekeepers: The hierarchy of BTS’ Anglophone Reddit fandom and the digital East-West media flow. New Media and Society, 24(1), 105–121. https://doi.org/10.1177/1461444820962109
Magee, J. C., & Galinsky, A. D. (2008). 8 Social Hierarchy: The Self‐Reinforcing Nature of Power and Status. The Academy of Management Annals, 2(1), 351–398. https://doi.org/10.1080/19416520802211628
Pongsakornrungsilp, S., & Schroeder, J. E. (2011). Understanding value co-creation in a co-consuming brand community. Marketing Theory, 11(3), 303–324. https://doi.org/10.1177/1470593111408178
Randall, R., Ramaswamy, V., & Ozcan, K. (2013). Strategy and co-creation thinking. Strategy & Leadership, 41(6), 5–10. https://doi.org/10.1108/SL-07-2013-0053
Saragih, H. (2019). Co-creation experiences in the music business: a systematic literature review. Journal of Management Development, 38(6), 464–483. https://doi.org/10.1108/JMD-11-2018-0339
Seraj, M. (2012). We Create, We Connect, We Respect, Therefore We Are: Intellectual, Social, and Cultural Value in Online Communities. Journal of Interactive Marketing, 26(4), 209–222. https://doi.org/10.1016/j.intmar.2012.03.002
Shaddai, E., & Pustap, S. (2020). Analysis of Online Consumer Review and Online Consumer Rating to Consumer Trust and Purchase Decision on E-Commerce Jakmall.Com. In International Journal of Innovative Science and Research Technology (Vol. 5, Issue 2). www.ijisrt.com
Thomas, R. (2018). Mapping the perceptions and antecedents of football fans ’ co-creation behaviours with sponsoring brands : a pan-cultural study of the European leagues. Journal of Marketing Management, 34(17–18), 1470–1502. https://doi.org/10.1080/0267257X.2018.1545685
Thompson, M. J. (2019). Hierarchy, social pathology and the failure of recognition theory. European Journal of Social Theory, 22(1), 10–26. https://doi.org/10.1177/1368431018768625
Tschmuck, P. (n.d.). 1 . From record selling to cultural entrepreneurship : the music economy in the digital paradigm. 13–32.
Wahba, M. A., & Bridwell, L. G. (1976). Maslow reconsidered: A review of research on the need hierarchy theory. Organizational Behavior and Human Performance, 15(2), 212–240. https://doi.org/10.1016/0030-5073(76)90038-6
Wibowo, M. W., & Ahmad, F. S. (2016). Non-Muslim Consumers’ Halal Food Product Acceptance Model. Procedia Economics and Finance, 37(16), 276–283. https://doi.org/10.1016/s2212-5671(16)30125-3
Wulandari, R., & Uno, I. C. (2021). The Effect of The OK OCE Program on Improving The Performance of The Micro, Small, and Medium Enterprises, in Jakarta. Psychology and Education, 58(5), 26. www.psychologyandeducation.net
Zalyus, F. M., Abdillah, Y., Iqbal, M., Brawijaya, U., & Timur, J. (2020). MEMPERTIMBANGKAN PERSPEKTIF SERVICE-DOMINANT LOGIC SEBAGAI STRATEGI PEMASARAN DI AGRO TAWON WISATA. 2, 21–31.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Mario Saskara Pasamalangi, Mas Wahyu Wibowo

This work is licensed under a Creative Commons Attribution 4.0 International License.







































