The Influence of Work Environment and Career Development on Employee Retention at Golden Tulip Jineng Resort Bali

Anak Agung Ayu Tantri Pradnyan  Dhari; Ni Luh Ketut Sri  Sulistyawati; Nyoman Sukana  Sabudi

doi:10.55927/marcopolo.v2i11.11296

Authors

Anak Agung Ayu Tantri Pradnyan Dhari Politeknik Pariwisata Bali
Ni Luh Ketut Sri Sulistyawati Politeknik Pariwisata Bali
Nyoman Sukana Sabudi Politeknik Pariwisata Bali

DOI:

https://doi.org/10.55927/marcopolo.v2i11.11296

Keywords:

Hotel, Human Resources, Turnover

Abstract

Decreasing Employee Retention can be a problem for companies that show an increase in employee turnover. Factors influencing employee retention are career development and creating a conducive work environment. The purpose of this study was to determine how the work environment and career development impact employee retention at GT Jineng Resort Bali. All employees of GT Jineng Resort Bali were 64 sample respondents using saturated sampling techniques. The data analysis techniques used were multiple linear regression, coefficient of determination, tt test and F test. The results explain that the work environment and career development have a positive and significant effect on employee retention partially and simultaneously. The work environment and career development variables have an influence of 58.9% on employee retention. Researchers suggest that GT Jineng Resort Bali rearrange the work space, always be fair in giving promotions and always listen to every employee's career aspirations.

Downloads

Download data is not yet available.

References

Afandi, P. (2018). Manajemen Sumber Daya Manusia, Teori, Konsep dan Indikator. Zanafa Publishing.

Ansari, K. R. , & Bijalwan, P. (2017). Team Effectiveness: A Relational Approach With Employee Retention. Metamorphosis. A Journal of Management Research, 16(2), 115–121.

Arikunto, S. (2012). Prosedur Penelitian Suatu Teknik Pendekatan.

Azeez, R., Foluso, J., & Adeoye, A. O. (2016). Job Satisfaction, Turnover Intention and Organizational Commitment. https://www.researchgate.net/publication/316885080

Budiasa, I., & Pitanatri, P. D. S. (2015). Perilaku Segmen Pasar Online dalam Membuat Pemesanan Kamar Hotel di Bali. Jurnal Bisnis Hospitaliti, 4(1), 78–86. http://ojs.ppb.ac.id/index.php/jbh/article/view/123

Ciptasari, D. A., Pitanatri, P. D. S., & Adinda, C. (2024). The Influence of Social Media Marketing Instagram and Electronic Word of Mouth TripAdvisor on Purchase Interest at The Stones, Legian-Bali. Indonesian Journal of Applied and Industrial Sciences (ESA), 3(4), 369–380. https://doi.org/10.55927/esa.v3i4.9821

Dayona, G., & Rinawati, N. (2016). Pengaruh Pelatihan dan Pengembangan Karir Terhadap Employee Engagement Di PT Andalan Finance Indonesia. Jurnal Indonesia Membangun, 15(2), 39–61.

Dwilestari, N. K., Pitanatri, P. D. S., & Suastini, N. M. (2024). The Influence of Price and Celebrity Endorsement via Instagram on Generation Y Tourists’ Purchase Interest at The St. Regis Bali Resort. Indonesian Journal of Applied and Industrial Sciences (ESA), 3(4), 381–394. https://doi.org/10.55927/esa.v3i4.9806

Elsa, K., Dewi, O., & Riana, I. G. (2019). Pengaruh Pengembangan Karir, Kompensasi dan Komitmen Organisasional Terhadap Retensi Karyawan Pada Bintang Kuta Hotel. 8(2), 7836–7862. https://doi.org/10.24843/EJMUNUD.2019.v8.i2.p11

Ghozali. (2018). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25 [Multivariate Analysis Application with the IBM SPSS 25 Program].

Harsani, M. D., & Welmilla, I. (2017). Effect of Employee Welfare Facilities on Employee Retention : A Study of Cabin Crew Employees in Sri Lankan Airlines. Kelaniya Journal of Human Resource Management, 12(2), 129–144.

Meriane, F. K. (2013). Hubungan Diversity dan Kepuasan Kerja Dengan Retensi Karyawan Pada PT. Sinar Sosro Bandung.

Nabawi, R. (2019). Pengaruh Lingkungan Kerja, Kepuasan Kerja dan Beban Kerja Terhadap Kinerja Pegawai. Jurnal Ilmiah Magister Manajemen, 2, 170–183. https://doi.org/https://doi.org/10.30596/maneggio.v2i2.3667

Nugraha, P. K. O. A., Sulistyawati, N. L. K. S., Pramana, I. D. P. H., & Suprastayasa, I. G. N. A. (2023a). Pengaruh Gaya Kepemimpinan Transaksional dan Motivasi Terhadap Kinerja Karyawan di Hotel Vila Lumbung. Jurnal Ilmiah Pariwisata, 28(1), 32–40.

Nugraha, P. K. O. A., Sulistyawati, N. L. K. S., Pramana, I. D. P. H., & Suprastayasa, I. G. N. A. (2023b). Pengaruh Gaya Kepemimpinan Transaksional dan Motivasi Terhadap Kinerja Karyawan di Hotel Vila Lumbung. Jurnal Ilmiah Pariwisata, 28(1), 32–40.

Pandeani, N. K. N., Suprastayasa, I. G. N. A., & Kartini, L. P. (2022). Employees’ Perception towards Online Training Program: A Case from A Hotel. Jurnal Bisnis Hospitaliti, 11(1), 25–34.

Pitanatri, P. D. S., Witarsana, I. G. A. G., Kartini, N. L. P., Swandewi, N. K., & Pitanatri, M. U. (2024). Winning over the gen z: Empirical insights into social media behaviour during travel. International Journal of Professional Business Review, 9(8), e04884–e04884.

Prabhawati, L. G. A., Pitanatri, P. D. S., & Adyatma, P. (2024). The Influence of E-WOM and Price Through Booking.com on Purchase Interest at Courtyard by Marriott Bali Nusa Dua Resort. Indonesian Journal of Applied and Industrial Sciences (ESA), 3(4), 355–368. https://doi.org/10.55927/esa.v3i4.9809

Reza, M., Meilano, A., & Nugraheni, R. (2017). Analisis Pengaruh Lingkungan Kerja dan Kompensasi Terhadap Turnover Intention Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi pada Karyawan Laksana Baru Swalayan Majenang). Diponegoro Journal Of Management, 6, 1–11. http://ejournal-s1.undip.ac.id/index.php/dbr

Siagian, S. (2011). Manajemen Sumber Daya Manusia (1st ed.). PT Bumi Aksara.

Srimulyani, V. A., & Jelita, S. P. P. (2022). Dampak Pengembangan Karir Dan Lingkungan Kerja Terhadap Peningkatan Retensi Karyawan. JRMA | Jurnal Riset Manajemen Dan Akuntansi, 10(2), 153–162. https://doi.org/10.33508/jrma.v10i2.1120

Sugiyono. (2017). Metode Penelitian Bisnis : Pendekatan Kuantitatif, Kualitatif, Kombinasi, dan R&D.

Sugiyono. (2019). Metode Penelitian Pendidikan: Pendekatan Kuantitatif, Kualitatif, dan R&D.

Sugiyono, & Susanto. (2015). Cara Mudah Belajar SPSS dan Lisrel Teori dan Aplikasi untuk Analisis Data Penelitian.

Sujarweni. (2014). Metodologi Penelitian: Lengkap, Praktis dan Mudah Dipahami.

Sulistyawati, N. L. K. S., Dewi, I. A. S. M., & Sihombing, I. H. H. (2023). Pengaruh Perceived Organizational Support Dan Gaya Kepemimpinan Transformasional Terhadap Organizatioal Citizenship Behavior Di Plataran Ubud Hotel & Spa. Jurnal Kepariwisataan, 22(1), 109–121.

Sulistyawati, N. L. K. S., Wedani, N. P. S., & Wiartha, I. N. G. M. (2020). Pengaruh Kepuasan Kerja dan Stres Kerja terhadap Turnover Intention pada Divisi Culinary Mandapa, A Ritz-Carlton Reserve Ubud, Bali. Jurnal Bisnis Hospitaliti, 9(1), 29–34.

Tampubolon, Viniartha S., Ella J., & Sagala. (2020). Komitmen Organisasi terhadap Turnover Intention pada Karyawan PT BUM Divisi PMKS. Bussiness Management Journal, 16(2), 65–80.