Interpersonal Communication Strategy on Employee Adaptation and Performance at Pt Pertamina Lubricants Sales Region I Sumbagut

Authors

  • Rima Ivana Universitas Sumatera Utara
  • Lusiana Andriani Lubis Universitas Sumatera Utara
  • Syafruddin Pohan Universitas Sumatera Utara

DOI:

https://doi.org/10.55927/eajmr.v3i7.9777

Keywords:

Strategy, Interpersonal Communication, Adaptation, Employee Performance

Abstract

The purpose of this research is to analyze the influence of interpersonal communication on adaptation, to analyze the influence of interpersonal communication on employee performance. The research method used is descriptive quantitative. The population consists of active employees of PT Pertamina Lubricants (PTPL) Sales I Region SUMBAGUT, with a total sample of 50 respondents taken through total sampling at PTPL Sales Region I SUMBAGUT in 2024. Data analysis was performed using single tables, cross tables, t-test, and the Coefficient of Determination. The results showed Interpersonal Communication Strategies resulted in four strategies: 1). SO (Strength-Opportunity) Strategy by enhancing interactive communication between employees and supervisors to utilize supervisors who openly accept employee feedback, 2). ST (Strength-Threat) Strategy by developing interactive communication to overcome difficulties in discussing work issues with supervisors, 3). WO (Weakness-Opportunity) Strategy by improving communication among employees by leveraging supervisors who openly accept feedback, and 4). WT (Weakness-Threat) Strategy by developing two-way communication to overcome difficulties in speaking and obtaining support from supervisors.

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Published

2024-07-29

How to Cite

Ivana, R., Lubis, L. A. ., & Pohan, S. . (2024). Interpersonal Communication Strategy on Employee Adaptation and Performance at Pt Pertamina Lubricants Sales Region I Sumbagut. East Asian Journal of Multidisciplinary Research, 3(7), 2887–2900. https://doi.org/10.55927/eajmr.v3i7.9777

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Articles