Three Pillars of the Organizational Cultural Framework and Interpersonal Skill of Creative Economy Entrepreneurs in Jakarta

Aristo Surya Gunawan; Ati Cahayani

doi:10.55927/ijba.v6i1.16134

Authors

Aristo Surya Gunawan Universitas Katolik Atma Jaya Indonesia
Ati Cahayani Universitas Katolik Atma Jaya Indonesia

DOI:

https://doi.org/10.55927/ijba.v6i1.16134

Keywords:

Organization Culture, Interpersonal Skills, Creative Economy

Abstract

Organizational culture and interpersonal skills influence organizational or entrepreneurial performance. Meanwhile creative economy emerges as one pillar of Indonesian economy. This article aims to exercise three pillars of organization culture and interpersonal skills that are important for entrepreneurs in creative industry. This research is using qualitative methodology and 15 informants of creative economy entrepreneurs in Jakarta. As the result these three organization culture pillars are closely linked to the four indicators of interpersonal skills. These interpersonal skills play a crucial role in reinforcing organizational culture and ensuring those cultural pillars are maintained in daily business operations

Downloads

Download data is not yet available.

References

Abdullah, S., Musa, C. İ., & Azis, M. (2017). The Effect of Organizational Culture on Entrepreneurship Characteristics and Competitive Advantage of Small And Medium Catering Enterprises in Makassar. International Review of Management and Marketing, 7(2), 409–414.

Adawiah, A., Surianti, S., & Fausiah, N. (2022). SettingsPengaruh Kompensasi Terhadap Kinerja Karyawan pada Perusahaan Daerah Air Minum (PDAM ) Kabupaten Soppeng. Jurnal Ilmiah Metansi (Manajemen Dan Akuntansi), 5(1), 1–8. https://doi.org/10.57093/metansi.v5i1.149.

Ahmetoglu, G., Akhtar, R., Tsivrikos, D., & Chamorro-Premuzic, T. (2018). The entrepreneurial organization: The effects of organizational culture on innovation output. Consulting Psychology Journal: Practice and Research, 70(4), 318–338. https://doi.org/10.1037/cpb0000121.

Andriyanti, A., & Putri, Y. S. (2025). Analysis of the Influence of Work Environment and Organizational Culture on Employee Commitment in the MSME Sector. Artikel Manajemen Dan Bisnis, 1(2), 18–26.

Anggraeni, T., & Tarmidi, D. T. (2021). Analysis of Intrapersonal Skills and Interpersonal Skills on the Welfare of Micro Entrepreneurs in the COVID-19 Era. International Journal of Economics, Business and Accounting Research, 5(4), 1111–1119.

Baehaqi, S., Baedhowi, K., & Kurniati, E. D. (2025). TEACHERPRENEUR SEBAGAI WUJUD INOVASI PENDIDIKAN BERBASIS KEWIRAUSAHAAN. TEACHING : Jurnal Inovasi Keguruan Dan Ilmu Pendidikan, 5(2). https://doi.org/10.51878/teaching.v5i2.5685.

Baron, R. A., & Markman, G. D. (2000). Beyond social capital: How social skills can enhance entrepreneurs’ success. Academy of Management Perspectives, 14(1), 106–116. https://doi.org/10.5465/ame.2000.2909843.

Başar, P., İlkan, E., & Mutair, F. (2022). Cameron And Quinn's Model of Organizational Culture: A Case Study in CAC Bank. Journal of Organizational Behavior Research, 7(2), 259–266. https://doi.org/10.51847/NsL9E5rPjr.

Behram, N. K., & Özdemirci, A. (2014). The Empirical Link between Environmental Conditions, Organizational Culture, Corporate Entrepreneurship and Performance: The Mediating Role of Corporate Entrepreneurship. International Journal of Business and Social Science , 5(2), 264–276.

Cahayani, A., Gunawan, A. S., & Kurnianing, I. (2016). The Dimension of Entrepreneurial Characteristics in Young Entrepreneurs in the Creative Industry Field in Jakarta. China-USA Business Review, 15(7). https://doi.org/10.17265/1537-1514/2016.07.002.

Fahmi, F. Z., Koster, S., & van Dijk, J. (2016). The location of creative industries in a developing country: The case of Indonesia. Cities, 59, 66–79. https://doi.org/10.1016/j.cities.2016.06.005.

Farashah, A., & Blomqusit, T. (2021). Organizational culture and cultural diversity: an explorative study of international skilled migrants in Swedish firms. Journal of Global Mobility: The Home of Expatriate Management Research, 9(2), 289–308. https://doi.org/10.1108/JGM-11-2020-0072.

Fetrati, Mahdieh & Nielsen, Anders. (2018). The association between creativity and innovation: A literature review. This paper was presented at The ISPIM Innovation Conference – Innovation, The Name of The Game, Stockholm, Sweden on 17-20 June 2018.

Ford, Michael. (2016). Organizational Life Cycles. 10.1007/978-3-319-31816-5_15-1.

Golzar, Jawad & Tajik, Omid & Noor, Shagofah. (2022). Convenience Sampling. 1. 72-77. 10.22034/ijels.2022.162981.

Gunawan, A. S., & Cahayani, A. (2023). Analysis Entrepreneurial Characteristic that Supports Culinary Entrepreneurs to Survive During Covid-19 Pandemic. Syntax Literate ; Jurnal Ilmiah Indonesia, 8(11). https://doi.org/10.36418/syntax-literate.v8i11.13943.

Gunawan, A. S., & Cahayani, A. (2024). Interpersonal Skill Overview in the Creative Economy Entrepreneurs in Jakarta. Ilomata International Journal of Management, 5(4), 1265–1277. https://doi.org/10.61194/ijjm.v5i4.1300.

Gunawan, A. S., & Cahayani, A. (2025). Types of Organization Culture that is Important and Relevant for the Success of SME’s Entrepreneur (Case Study in the Creative Economy Entrepreneurs in Jakarta). Ilomata International Journal of Management, 6(3), 1021–1033. https://doi.org/10.61194/ijjm.v6i3.1587.

Hofstede, G., Gert Jan, & Minkov, M. (2010). Cultures and Organizations: Software of The Mind. McGraw-Hill Education.

Idowu, O. E. (2016). Understanding Organisational Culture and Organisational Performance: Are They Two Sides of the Same Coin? Journal of Management Research, 8(4), 12. https://doi.org/10.5296/jmr.v9i1.10261.

Ismail, T. (2016). Culture control, capability and performance: evidence from creative industries in Indonesia. Asian Review of Accounting, 24(2). https://doi.org/10.1108/ARA-01-2014-0014.

Ismatovna, Daminova Gulabza (2020). The Active Listening in Communication and Its Importance As Well As Second Language Acquisition. Steps To Improve Active Listening Skills to Reach Effective and Successful Interpersonal Interactions. International Journal of Engineering and Information Systems (IJEAIS) ISSN: 2643-640X Vol. 4 Issue 10, October – 2020, Pages: 134-138 www.ijeais.org/ijeais.

Krouse, H. (2012). Organizational Culture and Entrepreneurship. International Review, 3(4), 27–31.

Lee, H., Lee, J., Shim, K., & Lee, H. (2016). ENTREPRENEURIAL CHARACTERISTICS: A SYSTEMATIC LITERATURE REVIEW. Pacific Asia Conference on Information Systems (PACIS), 81.

Lewicki, Roy J.; Barry, Bruce; and Saunders, David M (2020). Negotiation. 8th ed. NY: McGraw-Hill Education.

Lim, W. M. (2024). What Is Qualitative Research? An Overview and Guidelines. Australasian Marketing Journal, 33(2), 199-229. https://doi.org/10.1177/14413582241264619 (Original work published 2025).

Liu, H., Dong, Y., & Li, L. (2022). The Correlation Between College Students’ Interpersonal Skills and Their Entrepreneurial Performance. International Journal of Emerging Technologies in Learning (IJET), 17(19), 291–304. https://doi.org/10.3991/ijet.v17i19.34515.

McConnell, C. R. (2004). Interpersonal skills: What they are, how to improve them, and how to apply them. The Health Care Manager, 23(2), 177–187.

Modric, P., Samardzija, J., & Vejzagic, V. (2024). THE ROLE OF INTERPERSONAL SKILLS IN EFFECTIVE MANAGEMENT. In B. Rassameethes, S. Meeampol, & P. Suwannarat (Eds.), 112th International Scientific Conference on Economic and Social Development – “Creating a unified foundation for Sustainable Development: Interdisciplinarity in Research and Education” . Varazdin Development and Entrepreneurship Agency.

Morgan, H. (2021). Howard Gardner’s Multiple Intelligences Theory and his Ideas on Promoting Creativity. In F. Reisman (Ed.), Celebrating Giants and Trailblazers: A-Z of Who’s Who in Creativity Research and Related Fields (pp.124-141). London, UK: KIE Publications.

Nancy, Musiimenta & Research Repository Extension, Avance International University & Sarah, Akampurira. (2024). The Effect of Communication Skills on The Entrepreneurial Performance of Small-Scale Enterprises in Kyengera Town Council. 3. 185-191.

Ralahallo, F. N., Titioka, B. M., & Djari, L. H. (2023). The Influence of Organizational Culture on Organizational Performance through Integrated Quality Management in Culinary MSMEs. Devotion : Journal of Research and Community Service, 4(4), 1033–1042. https://doi.org/10.36418/devotion.v4i4.462.

Robbins, S. P., & Judge, T. A. (2018). Essentials of Organizational Behavior (14th ed.). Pearson.

Robles, L., & Zárraga-Rodríguez, M. (2015). Key Competencies for Entrepreneurship. Procedia Economics and Finance, 23, 828–832. https://doi.org/10.1016/S2212-5671(15)00389-5.

Sadilah, E. (2010). Industri Kreatif Berbasis Ekonomi Kreatif. Ekonomi Kreatif, 720. Jantra, Jurnal Sejarah Dan Budaya, 5(9), 720–728.

Susanne C. De Janasz, Down, B. Z., & Karen O. Schneider. (2009). Interpersonal Skills in Organizations. Journal of European Industrial Training, 33(5), 472–474. https://doi.org/10.1108/03090590910966616.

Tabasum, Lubna (2020). The importance of negotiation and conflict management. Journal of Management and Science. 10 (2) (2020) 15-19 DOI: 10.26524/jms.2020.2.4.

Tadege Shiferaw, A. (2024). Unlocking project success: The crucial role of interpersonal skills in project management. IOP Conference Series: Earth and Environmental Science, 1389(1), 012026. https://doi.org/10.1088/1755-1315/1389/1/012026.

Tajik, Omid & Golzar, Jawad & Noor, Shagofah. (2024). Purposive Sampling. 2. 1-9. 10.22034/ijels.2025.490681.1029.

Umoru, Titus. A., & Ademiluyi, A. B. (2024). INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) AND INTERPERSONAL RELATIONSHIP COMPETENCIES AND QUALITIES NEEDED FOR SUCCESSFUL FEMALE ENTREPRENEURSHIP. KWASU JOURNAL OF THE BUSINESS OF EDUCATION, 4(1), 139–149.

Yukl, Gary and Gardner, William L III (2021). Leaderships in Organization, 9th ed., Essex: Pearson Education Limited.

Willie, Michael. (2024). Population and Target Population in Research Methodology. Golden Ratio of Social Science and Education. 4. 75-79. 10.52970/grsse.v4i1.405.

Winarni, E., & Mahsun, A. (2021). Faktor-Faktor yang Mempengaruhi Keberhasilan Usaha Mikro Kecil Berbasis Ekonomi Kreatif di Kota Sidoarjo. YOS SOEDARSO ECONOMICS JOURNAL (YEJ), 3(3), 51–66.