Mirah Bogor Hotel: Mastering Public Relations to Build  a Lasting Brand Image

Diyan Putranto; Fransiscus Amonio Halawa; Rintis Eko  Widodo; Laurensius Reinald Diansilves  Due; Kartini Siagian

doi:10.55927/eajmr.v3i10.10799

Authors

Diyan Putranto Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial
Fransiscus Amonio Halawa Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial
Rintis Eko Widodo Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial
Laurensius Reinald Diansilves Due Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial
Kartini Siagian Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial

DOI:

https://doi.org/10.55927/eajmr.v3i10.10799

Keywords:

Public Relations, Hotel Branding, Public Relations Strategies, CSR (Corporate Social Responsibility)

Abstract

This article investigates the role of public relations in building the image of Mirah Bogor Hotel. Using a qualitative descriptive research method, the study found that effective public relations strategies include promotion, events, collaboration with media, and the use of social media. The research also highlighted that Corporate Social Responsibility (CSR) is a crucial strategy in building a positive hotel image. The challenges faced by hotels in building a positive image include communication crises, societal changes, and industry competition. The study's conclusion emphasizes the significant role of public relations in building and maintaining a positive hotel image. Recommendations for public relations practitioners include improving service quality and facilities, and being prepared to handle crises. This article comprehensively discusses the role of public relations in building hotel images, as well as the strategies and challenges faced by Mirah Bogor Hotel.

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