The Role of Job Satisfaction as a Mediation of the Influence of Individual Characteristics and Organizational Culture on the Performance

Authors

  • Maulidya Ortalita Universitas Jember
  • Sri Wahyu Lelly Hana Setyanti Universitas Jember
  • Sudarsih Sudarsih Universitas Jember

DOI:

https://doi.org/10.55927/eajmr.v4i1.12210

Keywords:

Individual Characteristics, Organizational Culture, Performance

Abstract

Human resources are one of the assets of an agency that will determine the success or failure of the agency, because human resources are the most important factor in carrying out and achieving agency goals. This research aims to determine and analyze the role of job satisfaction as a mediating influence of individual characteristics and organizational culture on employee performance. The object of this research is the Jember Regency Transportation Service, with a permanent employee population of 54 people and the sample in this research is 54 respondents. In this study, the total number of variable indicators is 17. The data analysis method used in this research is path analysis. The results of this research indicate that individual characteristics and organizational culture have a significant effect on the performance of permanent employees at the Jember Regency Transportation Service.

References

Amelia, Reza. 2013. The Influence of Organizational Culture and Job Stress on Employee Performance through Job Satisfaction as an Intervening Variable (Study at Bank Mandiri Padang Branch). Journal of the Faculty of Economics, Andalas University, Vol. 1 No 1. h. 1-18.

Badeni. 2014. Leadership & Organizational Behavior. Bandung: Afabeta.

Bangun, Wilson, 2012, Human Resources Management, Jakarta : Erlangga.

Handoko, T. 2008. Personnel and Human Resources Management. BPFE. Yogyakarta.

Kusumaningrum, Indah Yulia. 2016. "The Influence of Workload and Individual Characteristics on the Performance of PT Nurses. Nusantara Medika Utama Perkebunan Hospital (Jember Klinik) Through Burnout as an Intervening Variable”. Thesis. Faculty of Economics, Human Resources Management, Jember State University.

Luthans, Fred. 2006. Organizational Behavior, (Translated by VA Yuwono, et al). Indonesian Edition. Yogyakarta: ANDI.

Mangkunegara, Anwar Prabu. 2011. Corporate Human Resources Management. Bandung: PT Teen Rosdakarya.

Mariam, Rani. 2009. "The Influence of Leadership Style and Organizational Culture on Employee Performance Through Job Satisfaction as a Variable

Moeheriono. 2012. Planning, Application and Development of Key Business and Public Performance Indicators. Jakarta: Rajawali Press.

Nurhamida. 2015. "The Influence of Individual Characteristics and Job Characteristics on Performance with Job Satisfaction as an Intervening Variable in the KANWIL Environment of the National Defense Agency of West Sumatra Province" Article. Postgraduate at Bung Hatta University, Padang

Nurisman, Iqbal Hadi. 2015. "The Influence of Organizational Culture and Individual Characteristics on Employee Motivation and Performance at PT. Perkebunan Nusantara XII Regional Office 1 Jember”. e-Journal of Business Economics and Accounting, 2017, Volume IV (1): 92-96.

Pure. Yemi Tri. 2017. "The Influence of Organizational Culture and Motivation on Employee Performance Through Job Satisfaction at PT PLN (Persero) Riau Region and Riau Islands Regional Offices." JOM Fekon, Vol 4 No. 1 (February) 2017.

Robbins, SP 2008. Organizational behavior, tenth edition. Translation Drs. Benjamin Molan. Jakarta : Salemba Empat.

Robbins, Stephen P & Judge, Timothy A. 2013. Organizational Behavior Edition 15. New Jersey: Pearson Education

Sinambela, Lijan Poltak. 2016. Human Resources Management. Jakarta: PT Bumi Aksara.

Subkhi Akhmad and Mohammadjauhar. (2013). Introduction to organizational theory and behavior. Jakarta: Library Achievement.

Subyantoro, Arief. 2009. Individual Characteristics, Job Characteristics, Organizational Characteristics and Satisfaction Mediated by Work Motivation, Journal of Management Applications, 11(1), 11-19.

Sunyoto, Danang. 2013. Consumer Behavior (Simple Research Guide to recognize Consumers). PT Buku Seru. Jakarta.

Suwadi. 2012. Analysis of the Influence of Individual Characteristics, Work Motivation, and Leadership Style of the Subdistrict Head on Village Performance in Government Tasks in Dolok Masihul Subdistrict. Thesis. Jakarta: Jakarta Open University.

Wibowo. 2006. Change Management. Jakarta : Raja Grafindo Persada.

Wibowo. 2011. Performance Management. PT. Raja Grafindo Persada. Jakarta.

Downloads

Published

2025-01-30

How to Cite

Ortalita, M. ., Setyanti, S. W. L. H. ., & Sudarsih, S. (2025). The Role of Job Satisfaction as a Mediation of the Influence of Individual Characteristics and Organizational Culture on the Performance . East Asian Journal of Multidisciplinary Research, 4(1), 171–182. https://doi.org/10.55927/eajmr.v4i1.12210