The Effect of Commitment and Compensation on Air Traffic Controller (ATC) Performance with Job Satisfaction as an Intervening Variable at the Air Nav Indonesia Palembang Branch

Gilang Sadewa; Ferdinandus  Christian; Rina  Astini

doi:10.55927/eajmr.v3i9.10971

Authors

Gilang Sadewa Master of Management Study Program, Postgraduate Program Open University
Ferdinandus Christian Master of Management Study Program, Postgraduate Program Open University
Rina Astini Master of Management Study Program, Postgraduate Program Open University

DOI:

https://doi.org/10.55927/eajmr.v3i9.10971

Keywords:

Commitment, Compensation, Satisfaction, ATC, Work

Abstract

This study focuses on discussing the effect of work commitment, work compenstation on the performance of air traffic controller with job satisfaction as an intervening variable at the AirNav Indonesia, Palembang. The type of research used is quantitative with a causal study design. Data collection through questionnaires and analyzed using multivariate-Structural Equation Model analysis. The researcher employed job satisfaction as an intermediary variable to investigate the impact of commitment and compensation on ATC performance in this study. The data analysis revealed that ATC performance is positively and significantly influenced by job satisfaction and commitment, while compensation does not have a significant direct impact on ATC performance. Additionally, the data analysis results demonstrated that compensation has a substantial and beneficial effect on job satisfaction, which in turn indirectly influences ATC performance. As a result, it is feasible to conclude that compensation and commitment are indispensable variables that significantly impact ATC performance, both directly and indirectly, via employment satisfaction.

References

Ardiansyah, I. (2015). ANALISIS EFEKTIFITAS KOMUNIKASI ANTARA CONTROLLER DAN PENERBANG DI UNIT APPROACH JAKARTA SEKTOR TERMINAL WEST JAKARTA AIR TRAFFIC SERVICES CENTRE. Operations Excellence: Journal of Applied Industrial Engineering, 7(3). https://publikasi.mercubuana.ac.id/index.php/oe/article/view/539

Aryani, I. astri, Argentina, F., Diba, S., Darmawan, H., & Garfendo, G. (2020). Isolasi dan Identifikasi Spesies Dermatofita Penyebab Tinea Kruris di Pusat Pelayanan Kesehatan Primer. Jurnal Kedokteran dan Kesehatan : Publikasi Ilmiah Fakultas Kedokteran Universitas Sriwijaya, 7(1), Article 1. https://doi.org/10.32539/JKK.V7I1.7761

Christian, F. (2018). ORGANIZATION CULTURE AND LECTURER PERFORMANCE: CASE OF PAPUA PRIVATE UNIVERSITIES. https://doi.org/10.31219/osf.io/m5uyj

Creswell, J. W. (2013). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. SAGE.

Fahyan, S. E. (2013). Manajemen dan evaluasi kinerja / Payaman J. Simanjuntak. https://www.semanticscholar.org/paper/Manajemen-dan-evaluasi-kinerja-Payaman-J.-Fahyan/aa7f7443cad0cb54d3f8bd7c8a10bb4918363dd9

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Evaluation of the Structural Model. In J. F. Hair Jr., G. T. M. Hult, C. M. Ringle, M. Sarstedt, N. P. Danks, & S. Ray (Eds.), Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook (pp. 115–138). Springer International Publishing.

https://doi.org/10.1007/978-3-030-80519-7_6

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203

Harahap, S. F., Tirtayasa, S., & Program Studi Magister Manajemen, Universitas Muhammadiyah Sumatera Utara Medan, Indonesia. (2020). Pengaruh Motivasi, Disiplin, Dan Kepuasan Kerja Terhadap Kinerja Karyawan Di PT. Angkasa Pura II (Persero) Kantor Cabang Kualanamu. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(1), 120–135. https://doi.org/10.30596/maneggio.v3i1.4866

Hidayat, A. (2021). PENGARUH KOMPENSASI DAN MOTIVASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING. Jurnal Ilmu Manajemen (JIMMU), 6(2), 165–177. https://doi.org/10.33474/jimmu.v6i2.12328

Hikmah, M. (2009). Hak-hak Komunitas Adat Terpencil dari Perspektif Hak Asasi Manusia. Indonesian Journal of International Law, 6(4). https://doi.org/10.17304/ijil.vol6.4.211

Husin, N. H., Abu Mansor, N. N., Kelana, B. W. Y., & Sondoh Jr., S. L. (2021). Employee Participation and Innovative Work Behaviour: The Mediation Effect of Work Engagement. International Journal of Academic Research in Business and Social Sciences, 11(7), Pages 1043-1055. https://doi.org/10.6007/IJARBSS/v11-i7/10571

Latifah, E., Agung, S., & Rinda, R. T. (2020). PENGARUH MOTIVASI DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN. Manager : Jurnal Ilmu Manajemen, 2(4), 566. https://doi.org/10.32832/manager.v2i4.3811

Mangkunegara, A. P., & M.Si. (2015, October 7). Evaluasi Kinerja SDM. https://www.semanticscholar.org/paper/Evaluasi-Kinerja-SDM-Mangkunegara-M.Si./999b3f8af0226a904b02b013f34e18383db676f1

Mathis, R. L., & Jackson, J. H. (2010). Human Resource Management. Cengage Learning.

Meho, H., & Christian, F. (2019). Analysis of Government Employee Performance in Keerom Regency, Papua, Indonesia. Journal of Economics, Business, and Government Challenges, 2(02), 126–135. https://doi.org/10.33005/ebgc.v2i2.79

NURANDINI, A., & LATARUVA, E. (2014). ANALISIS PENGARUH KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN (Studi pada Pegawai Perum Perumnas Jakarta) [Other, Fakultas Ekonomika dan Bisnis]. http://eprints.undip.ac.id/43935/

Ogbeibu, S., Jabbour, C. J. C., Gaskin, J., Senadjki, A., & Hughes, M. (2021). Leveraging STARA competencies and green creativity to boost green organisational innovative evidence: A praxis for sustainable development. Business Strategy and the Environment, 30(5), 2421–2440. https://doi.org/10.1002/bse.2754

Pangestu, A. A. (2014). FAKULTAS EKONOMIKA DAN BISNIS UNIVERSITAS DIPONEGORO SEMARANG. FAKULTAS EKONOMIKA DAN BISNIS UNIVERSITAS DIPONEGORO SEMARANG.

Paramitadewi, K. F. (2017). Pengaruh Beban Kerja dan Kompensasi terhadap Kinerja Pegawai Sekretariat Pemerintah Daerah Kabupaten Tabanan (Issue 6) [Journal:eArticle, Udayana University]. https://www.neliti.com/publications/255108/

Peraturan Direktur Jenderal Perhubungan Udara Nomor: KP 650 Tahun 2015. (n.d.). Retrieved August 15, 2024,

Rivai, V., & Mulyadi, D. (2006). Kepemimpinan dan perilaku organisasi. https://www.semanticscholar.org/paper/Kepemimpinan-dan-perilaku-organisasi-Rivai-Mulyadi/3a71509fe1782699119f260fe814aa60969fd230

Robbins, S. P., & Judge, T. A. (2021). Organizational Behavior, Updated Global Edition. Pearson Higher Ed.

Robbins, S. P., Judge, T., & Judge, T. (2019). Organizational Behavior. Pearson.

Rochka, M. M., Rahmadani, S., & Anwar, A. A. (2019, September 19). ANALISIS DETERMINAN KEPATUHAN PEGAWAI TERHADAP KAWASAN TANPA ROKOK DI DINAS PENDIDIKAN PROVINSI SULAWESI SELATAN.

Rahmadani/2b2ed18f17438aa65e1d25c4d25fd3dfaa98c032

Rummler, G. A., & Brache, A. P. (2012). Improving Performance: How to Manage the White Space on the Organization Chart. Wiley.

Sedarmayanti. (2017). Perencanaan dan Pengembangan Sumber Daya Manusia: Untuk Meningkatkan Kompetensi, Kinerja dan Produktivitas Kerja. https://www.semanticscholar.org/paper/Perencanaan-dan-Pengembangan-Sumber-Daya-Manusia%3A-Sedarmayanti/2cf0bff3ebc48485f7131a38d2f1a9435d487755

Sela, R., & Sayekti, R. N. S. (2021). KOMPENSASI DAN MOTIVASI KERJA PENGARUHNYA TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING. 4(1).

Silaen, N. R. (2021). Kinerja Karyawan. Widina Bhakti Persada. https://singlelogin.re/book/27530048/5703b3/kinerja-karyawan.html

Sitompul, S. S., & Simamora, F. (2021). The Effect Of Workload, Work Experience, And Compensation On Employee Performance PT. Tannery Sejahtera Mandiri Pekanbaru. Management Studies and Entrepreneurship Journal.

Stafyla, A., Kaltsidou, G., & Spyridis, N. (2013). Gender differences in work stress, related to organizational conflicts and organizational constrains: An empirical research. International Journal of Economic Sciences and Applied Research, 6(1).

STANDAR PELAYANAN PENGGUNA JASA – BANDAR UDARA-PERMENHUB No. 178 TAHUN 2015, BN 2015 / NO. 1771. (2015).

Sudarmanto. (2015). Kinerja dan Pengembangan Kompetensi SDM: Teori , Dimensi Pengukuran, dan Implementasi dalam Organisasi. Pustak Pelajar. https://openlibrary.telkomuniversity.ac.id/pustaka/103507/kinerja-dan-pengembangan-kompetensi-sdm-teori-dimensi-pengukuran-dan-implementasi-dalam-organisasi.html

Suhendra, A. J., Abdurrahman, D., & Firdaus, F. S. (2021). Konflik Interpersonal dan Beban Kerja terhadap Stres Kerja Karyawan Marchesini Group Indonesia.

Tan, W. C. K. (2022). Research Methods: A Practical Guide For Students And Researchers (Second Edition). World Scientific.

Umar, H. (2001). Riset SDM Dalam Organisasi Husein Umar. Gramedia Pustaka Utama.

Yusuf, P. D. A. M. (2016). Metode Penelitian Kuantitatif, Kualitatif & Penelitian Gabungan. Prenada Media.